Turn customer signals into faster action
Bring feedback, bug reports, support requests, and leads into one shared inbox with screenshots and session context — then route them instantly to the right team.
One shared inbox for every team · Start simple and scale with workflows · Pricing that scales with you
Free plan available · No credit card required
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“The checkout flow is confusing...”
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See how teams use UserHero to solve real problems across different use cases
General Feedback Widget
Give users an always-visible floating button to share their thoughts anytime. Capture valuable feedback in context without interrupting their workflow.
Bug Report with Screenshot
Enable one-click screenshot capture with automatic browser and device info. See exactly what users see and reduce back-and-forth by 80%.
Feature Request Board
Centralize all feature requests with a dedicated feedback trigger. Prioritize ideas by frequency and close the loop with users when you ship.
Capture, route, and resolve — all from one dashboard
Six capabilities that cover the full customer lifecycle
Visual feedback
Capture screenshots, annotations, and full session context with every submission. See what your customers see.
Lead capture
Convert visitors with contact forms, demo request popups, and newsletter signups — all embedded in your app.
Customer support
Threaded conversations, ticket pages, and help forms. Resolve issues without leaving the dashboard.
Workflows
Route feedback, leads, and support requests into Kanban boards. Set intake rules. Automate triage.
Integrations and API
Two-way sync with Jira and Linear. Slack notifications. Full REST API and MCP access for AI agents.
Embeddable widget
Floating, inline, popup, embedded, or QR code. Five widget types, one line of code, fully customizable.
How it works
Set up in under 5 minutes
Embed the widget
One script tag. Works on any site. Choose from five widget types.
Capture customer signals
Feedback with screenshots, lead forms, support requests. Session context is attached automatically.
Route and resolve
Triage into workflows, respond through the service desk, or sync to Jira and Linear.
Start capturing what your customers need
Set up in under 5 minutes. No credit card required.
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